NOTICE OF TERMS AND CONDITIONS
The following are the terms and conditions ("Terms and Conditions") that govern the billing platform of event ticketing ("Sr. Pago Eventos") from Cobra Online S.A.P.I. de C.V. ("Sr. Pago"), a company duly organized and existing under the laws of Mexico. This Terms and Conditions are available to the general public through the website https://events.srpago.com/ (the "Website"), which allows the purchase of event tickets.
By using this website, you express your consent and you are bound by the terms and conditions of this webpage. “Sr. Pago Eventos” reserve the right to modify these terms and conditions at any time and the modifications shall apply immediately after they have been published on the Website. In case of any action or omission contrary to the provisions of these terms, Sr. Pago Eventos reserves the right to cancel your use on this website, exclude you to perform future operations and cancel the tickets that you may have received, as well as take the corresponding legal actions.
You are only authorized to visit and consult the pages of this Website for your own use, and you must not duplicate, download, publish or modify the content of the Website.
1. Purchase Conditions
Sr. Pago Eventos only distribute tickets for the events offered, so it is not our responsibility the content, dates, costs, schedules, security and logistics of the event.
The purchase of tickets by the same person is limited. If one or more purchase operations overpass the ticket limits that the same person can buy, the purchase requests will be canceled without prior notice and without responsibility for Sr. Pago Eventos. If any charge has been made to the customer's credit or debit card for purchases that are canceled due to the assumptions foreseen in this paragraph, the Customer will be reimbursed for all the charges.
The tickets purchase through our platform will generate a service charge, which may vary depending on the type of event or ticket to be purchased. Service charges and ticket delivery charges will apply for each ticket purchased through our platform.
The ticket purchase through our system is subject to the verification of personal and banking data provided by the customer and authorization by the issuing bank of the credit or debit card used for the payment of the tickets or by the bank that accepts the transaction. If the personal or credit card information provided by the Customer does not match the data available to the issuing bank of the credit or debit card or, even if the data in question coincides, the issuing bank or the accepting bank does not authorize the charge requested by the Client, the purchase will not be processed or finalized and the tickets will be offered for public sale without any responsibility for Sr. Pago Eventos.
Notwithstanding the foregoing, you expressly acknowledge and accept that the request for the purchase of the tickets you make through our system is a binding offer and that upon receipt of the authorization from the issuing bank of the corresponding credit or debit card or bank accepting, the purchase operation will be final and will not be subject to changes, refunds or cancellations for any reason.
By virtue of the foregoing, the Client expressly acknowledges and accepts that he will not be entitled to changes, refunds or cancellations even if he does not print or download the purchased tickets or does not use them. The Client expressly acknowledges and accepts that he will only be entitled to reimbursement of the cost of the tickets in case the event for which he purchased the tickets is canceled, in the understanding that in this case the client will NOT have the right to be reimbursed the charges for services of our platform.
2. Clients Information
You express and warrant that all the information you provide is true, complete and correct, and that you will update all the information if it changes.
You will comply at all times with the terms, conditions and laws that govern this service, and you agree to release Sr. Pago Eventos from any liability arising from any fault committed by you against any applicable law. Sr. Pago Eventos will comply with the authorities that require it and we will provide them with all the information that you have sent us to assist in any investigation or process that they may carry out. If we can not verify the authenticity of any information or tickets you provide us during any registration, order, purchase, ticketing, sale, authenticity verification, or any other process not mentioned here, or if we can not verify or authorize your credit or debit card and bank account information, then you will be banned from using our site.
3. Breach the Terms and Conditions
The Breach of these Terms and Conditions, including unauthorized use of the website, may be investigated and the necessary legal actions may be taken, including but not limited to civil, criminal and protective actions. You express your agreement that Sr. Pago Eventos, may restrict your access to the website, cancel your ticket order, cancel your ticket publication, delete any unauthorized user content or exercise any other available resource, provided that we have elements or indications that your conduct or the conduct of any third party with which we believe you act in common, or the user content you provided, are inconsistent with the Terms set forth in this page or with applicable Mexican law. You agree that the monetary damages may not provide a sufficient solution for Sr. Pago Eventos regarding the violation of these Terms and with the payment of damages or any other equitable compensation for such violations.
Based on the corresponding legislation, you will not apply any type of reimbursement if you exercise any of your legal rights or remedies until the end of the relevant procedure and by means of a final judgment that determines the breach and responsibilities of the parties. In addition, we reserve the right, at our sole discretion, to modify, suspend or discontinue any part of this Website at any time, with or without notice.
This notice of terms and conditions may suffer modifications, changes or updates derived from new legal requirements, our own needs for the products or services we offer; our privacy practices; changes in our business model, or other causes.
We are committed to keep you informed of the changes that may occur to this terms and conditions through the https://events.srpago.com/ or through any other public or private channel provided in the contracts that cover the operations concluded between Sr. Pago Eventos and you.
For any subject of the terms and conditions notice, we provide you the contact details of the Privacy Department: Avenida Desierto de los Leones No.67, Office 105, Col. San Ángel, Del. Álvaro Obregón, Mexico City, Zip code 01000, Phone: 01 800 8747246, firstname.lastname@example.org.
Last update December 6, 2018